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KEY RESPONSIBILITIES:

Participate in training content development, including basic training, seasonal product training and other project-based training.
Deliver training session to retail staff to ensure they are qualified in product knowledge, service /selling skill, store operate and store management.
Deliver coaching in store level to sharpen the skill.
Regularly visit and evaluate the in-shop training implementation of each store.
Set up yearly and monthly regional training plan base on national training calendar.
Tracking in-shop training delivery with regional training team quantitatively and qualitatively.
Maintain training record and work out training report on regular basis
Relevant administration work

Key Relationships:

Training Hours
Training/coaching quality base on internal measurements
Retail KPIs
Project achievement

KNOWLEDGE, SKILLS AND ABILITIES:

Strong presentation skills
Ability to manage details at a very high level
Proactive and effective communication
Being service-minded, willing to help
Implementation of training processes and systems
Interest in further development in learning is a plus

REQUISITE EDUCATION AND EXPERIENCE / MINIMUM QUALIFICATIONS:

College or above
Above 5 years training or retail operation experience. Passion to sports is a plus
Excellent PPT and excel skill
Good in reading and writing in English
Fluent in Mandarin
Any certificate of Training will be a plus