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Key Responsibilities:
- Inbound Leads Management
- Manage 400 customer hotline and public email box and record all in-bound inquiries
- Dispatch in-bound leads to sales via C4C and track leads status
- Monitor and analyze lead performance metrics to identify trends, opportunities for improvement, and areas of concern
- Provide regular reports and insights to stakeholders on the effectiveness of inbound lead management initiatives and recommend data-driven improvements

- Sales Relevant Platform Management
- Manage bidding platform and cross-BA/cross-division leads sharing platform

- Marketing Campaign Support
- Design email marketing campaigns and personalized content, to engage and convert leads
- Support in Wechat content preparation
- E-commerce Support
- Support daily operation for e-commerce platforms, ie 1688, Tmall and one portal

Qualifications:
- Education:
- Bachelor’s degree in Marketing, Communications, or a related field.
- Experience:
- 2 years of experience in digital marketing or communication
- Proven track record of successfully executing digital marketing campaigns and driving measurable results.

Skills:
- Good communication skills to interact with potential customers
- Strong analytical skills and proficiency in using CRM system, especially C4C
- Experience with email marketing campaigns
- Ability to work independently and as part of a team, with strong project management and organizational skills

Diverse by nature and inclusive by choice

We believe in equal opportunity, fairness and diversity. We recruit and select employees based on the qualifications required for the job, regardless of race, religion, gender, age, nationality, disability, sexual orientation, union membership and political affiliations.