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工作職責(zé)：
1.Develop and execute cluster-level retail operation strategies based on HQ guidelines and local market data.
基于總部指引與本地市場(chǎng)數(shù)據(jù)，制定并執(zhí)行大區(qū)級(jí)零售運(yùn)營(yíng)策略。
2.Oversee daily store operations, enforce brand standards, and ensure premium customer service and environment management.
監(jiān)督門(mén)店日常運(yùn)營(yíng)，執(zhí)行品牌標(biāo)準(zhǔn)，確保優(yōu)質(zhì)服務(wù)與環(huán)境管理。
3.Drive local marketing and compound sales initiatives, integrating new media and in-store promotions to boost traffic and conversion.
推動(dòng)本地營(yíng)銷(xiāo)與小區(qū)銷(xiāo)售活動(dòng)，整合新媒體與店內(nèi)促銷(xiāo)，提升客流與轉(zhuǎn)化。
4.Train and customer teams on SOPs, sales skills, and customer engagement competence.
培訓(xùn)與賦能經(jīng)銷(xiāo)商團(tuán)隊(duì)，提升標(biāo)準(zhǔn)流程、銷(xiāo)售技能與顧客互動(dòng)能力。
5.Monitor store performance, analyze financial and operational data, and propose improvement actions.
監(jiān)控門(mén)店績(jī)效，分析財(cái)務(wù)與運(yùn)營(yíng)數(shù)據(jù)，提出改進(jìn)建議。


任職資格：
Education
學(xué)歷要求
Bachelor’s degree or above in Business Administration, Retail Management, Marketing, or related field.
本科及以上學(xué)歷，工商管理、零售管理、市場(chǎng)營(yíng)銷(xiāo)或相關(guān)專(zhuān)業(yè)優(yōu)先。
Experience
經(jīng)驗(yàn)要求
Minimum 2 years in retail operations, preferably in home appliances, building materials, or furniture. Experience in multi-store management, SOP implementation, and customer training is essential.
至少2年零售運(yùn)營(yíng)經(jīng)驗(yàn)，具備家電、建材或家具行業(yè)經(jīng)驗(yàn)者優(yōu)先。需具備多店管理、SOP落地與經(jīng)銷(xiāo)商培訓(xùn)經(jīng)驗(yàn)。
Specific Knowledge
專(zhuān)業(yè)知識(shí)
Retail operation strategy design, customer experience management, store performance analysis, training system development, and local marketing execution.
零售運(yùn)營(yíng)策略設(shè)計(jì)、顧客體驗(yàn)管理、門(mén)店績(jī)效分析、培訓(xùn)體系搭建與本地營(yíng)銷(xiāo)執(zhí)行能力。